Guarantee and Refund

30 day Guarantee and Refund
We ship and deliver worldwide, fast and cheap. We can promise your satisfaction.

We accept refunds within 30 days of receiving your order. All customers must return purchases in its original condition. “We are not responsible for the shipping cost to return an order.”

To ensure your refund is processed, please send us an email to [email protected] including the following information:

-User Name.
-Full Name.
-Phone Number.
-Picture attached from item.
-Reason for returning your order.

Undelivered or Wrong Address

Although shipping is free for certain products when shopping at ImpleXcorp, any orders that are returned to us due to a package being unclaimed or undeliverable because of a wrong address, we will not charge you to resend the package. If at this point you request a refund, we will not refund your payment.

When a Product is undelivered, customs return the item to the supplier address. When Item is returned, money can be refund. When a Product is lost or cannot be tracked, usually we refund the money

Our address for returns is:

P.O Box: 1232360
Address: 2051 NW 112 AV. STE. 118.
City: SWEETWATER
State: Florida
Zipcode: 33172
Country: USA
Phone: +1 (305) 4569280

We refund when product is returned.

All returns must have a tracking number. We are not responsible for the return package until the tracking number is marked as “delivered” to our facility. Once received, please allow 5 business days for your refund to be processed.

We can exchange product for another one listed in our store.

When client places an exchange item for any reason, wrong product delivered or mistake in the purchasing item. Customer must return the item to our Warehouse to be delivered and then we proceed to dispatch the correct item you wanted.

Refund Conditions

For Digital Products:

Microsoft Windows / Office (Include refund)
Microsoft 365 (Does not Include refund)
Google Workspace (Does not Include refund)
Antivirus (Include refund)
Autodesk (Include refund)
Adobe (Include refund)
Game Codes (Include refund)
Other Digital Items (Does not Include refund).

If you persist on applying a refund and don´t want to use the digital product, you must request the refund to: [email protected]

For Physical Products:

We refund products with quality problems, make sure that the returned products are not in use and are in the original packaging. Before the refund is made, you must return the product to our address (the cost of return shipping is borne by the buyer). All return requests must be authorized by our finance department before being sent to our returned address.

For more information, do not hesitate to contact us, any doubt or question that you have is essential for us.